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What is a Title?

Learn how titles determine notifications and scheduler availability.

A Title in GovPilot is a designation that categorizes users based on their responsibilities. Titles are essential for ensuring that the right users receive system notifications and appear in selection menus when scheduling tasks like inspections.

Titles affect:

  • Email Notifications: Users assigned to a specific title will receive email alerts when relevant workflow steps occur.
    Example: A user with the "Health Concerns" title will get an email when a health complaint is routed to their department.

  • Scheduling: When scheduling inspections, only users with a matching title will appear for selection.
    Example: For an electrical inspection, only users with the "Electrical Inspector" title are available.

Assigning users to the right Titles ensures they are included in the correct communication loops and scheduling tools.

You can view and manage Titles in Account Settings > User Role Management > Title Management.

Additional Resources

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