How do I limit the number of incoming public applications?

System administrators can cap how many new records a module accepts within a set period. This is useful when you want to close a garage sale permit form once a weekly cap is reached, or stop event registrations when a session is full. Once the cap is reached, applicants see a rejection message you write instead of the form.

Add a limit

1. Go to Account Settings and click Module Configuration.
2. Select the module from the left panel.
3. Click the Limits tab. The tab is titled Limiting New Records.
4. Click + Limit to add a limit row.
5. Fill in the row:
   • Record limit of: the maximum number of new records allowed
   • every: the period the limit resets over, such as daily, weekly, or monthly
   • starting from and to: the dates the limit is in effect
   • applies to: which submissions count toward the limit, such as public form submissions only or all records
6. Click the save icon on the row.

[Screenshot needed: Limits tab with one limit row filled in and the Rejection Message editor below it]

You can add more than one limit to the same module. Each appears as its own row with a save icon and a delete icon.

Write the rejection message

1. Below the limit rows, enter your message in the Rejection Message editor. This is what applicants see when they try to submit after the limit is reached.
2. Explain that submissions are closed and, if it applies, when they can try again or who to contact.
3. Click Save at the bottom to save the limits and the message together.

Remove a limit

Click the delete icon on the limit row. When no limits are configured, the module accepts new records without restriction.

Things to know

• Limits only affect new records. Records already submitted are not changed.
• Records created by staff are not counted unless the applies to setting includes them.
• If residents report that a public form is showing a rejection message unexpectedly, check this tab first. A limit may still be active.

✅ Pro Tip: Include a date or a clear next step in your rejection message, such as "Applications reopen Monday at 8:00 AM," so residents know when to return.

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