When a staff member leaves your organization or should no longer have access to GovPilot, you can remove their access by deactivating their account. This ensures they can no longer log in, but all their previous activity and records remain in the system.
Steps to remove a user:
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From the Home Page, click the gear icon to open Account Settings.
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In the left-hand menu, click User Role Management.
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Click the User Management tab.
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Locate the user and click their blue highlighted email address to open their User Details.
- In the user details window, uncheck the box labeled “User is Active.”
- Click Save to confirm.
⚠️ Note: Once a user is deactivated, they cannot log in to GovPilot. Their account can be reactivated later if needed by checking the “User is Active” box again.
Related terms: disable user, deactivate user, remove access, delete user, turn off user, inactive user, revoke login