How do I clear my browser cache? (Google Chrome or Microsoft Edge)

Sometimes, after system updates or changes, your browser may continue to show outdated information or formatting errors. Clearing your cache ensures that your browser loads the most recent version of a site.

💡 Why this matters:
GovPilot occasionally performs Quick Publishes (QPs)—these are behind-the-scenes updates to improve functionality, fix bugs, or deploy enhancements. To see these changes correctly, your browser may need to clear out old stored files (cached data).

When to Clear Your Cache:

• If a page isn’t loading properly or looks outdated
• When you encounter display issues, glitches, or unexpected behavior
• After a Quick Publish (QP) update to GovPilot

Quick Shortcut to Open the Clear Cache Menu:

You can open the Delete Browser Data window instantly in both Chrome and Edge using this shortcut:

Windows:
Ctrl + Shift + Delete

Mac:
Command + Shift + Delete

This will jump you directly to the menu where you can clear cached files. (Jump to Step 3 in the instructions below if you use this shortcut.)

Clear your Cache in Google Chrome:

1. Open the Chrome browser and click the three-dot menu in the top right corner.
   
   
2. Click Delete browsing data... from the dropdown
   
   
   
   

3. In the pop-up window:

   • Time range: Choose All time

   • Select only Cached images and files

   • Click Delete data
     
     

Clear your Cache in Microsoft Edge:

1. Click the three-dot menu in the top-right corner of your browser.
   
   

2. Click Delete browsing data
   
   
   
   

3. In the pop-up:

   • Time range: Choose All time

   • Select only Cached images and files

   • Click Clear now
     
     
     

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