Add a new Fulfilled Reason when you want it to appear as an option in the Fulfilled Reason field while processing requests in the Public Records Request module. This helps keep responses consistent and reduces typing time.
Steps to add a Fulfilled Reason
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From the GovPilot Home page, click Modules in the top navigation bar.
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In the search bar, type Fulfilled Reasons and select it from the results.
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In the module’s Data Viewer, click Create New to open a blank record.
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In the text field, type the exact wording you want to appear as the selectable Fulfilled Reason.
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Click Save or Save and Close.
That’s it! Your new Fulfilled Reason has been saved. It will appear in the Data Viewer list and as an option in the Fulfilled Reason search field when you process a request in the Public Records Request module.
Example Fulfilled Reasons in the Public Records Request module
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All responsive records have been provided in full.
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Responsive records provided in part with necessary redactions.
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No responsive records exist for the requested time period.
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Records are available online; link has been provided.
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Records were previously provided and are still valid.
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Records provided in alternative format per requester’s preference.
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Records provided as certified copies per request.
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Records provided electronically to expedite delivery.
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Records available for in-person review at agency office.
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Duplicate request; responsive records previously released.
✅ Pro Tip: Use clear, positive language that explains what was provided or why the request was considered fulfilled.
Related terms: fulfilled reasons, canned responses, add fulfilled reason, completion reason, opra fulfilled reason